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Poster: Administrator, Curator, or StaffTyler Date: Oct 24, 2004 1:25am
Forum: etree Subject: Re: Reporting Errors?

first off, if this was an error report regarding an error in the sound files, etc. yes, you would be too impatient. friday morning is so recently, there are errors that are still open from 3-4 months ago. the problem is there is just so many of them. I know for a fact yesturday myself and another admin plowed through a whole stack of them, but still error reports get fixed when they get fixed. Sorry, but that is just the way it is.

as far as your particular error report, i' not sure if there is even a problem ... where is the "'Other Recent Additions'" menu you are talking about? on the front page of the LMA there is a link that says "see most recently added shows" ... is that where you are talking about? if so, that just adds shows to the top of the list as they are added, displaying the most recent 50. the otehr 17,000 shows are there, just hit 'page next' ... and then you will probably find your show. cool? if that isn't the problem you were talking about, post again, but it seems like the error report is a non-problem.

tyler
archive.org admin

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Poster: ttrocc7007 Date: Oct 24, 2004 1:55am
Forum: etree Subject: Re: Reporting Errors?

Thanks for responding Tyler! I had no idea it could take literally months!
The page with the 'Other Recent Additions' is this one: http://www.archive.org/audio/etreelisting-browse.php?cat=Vida
The page features links for 'other poular shows' and one for 'other recent additions.' The show I added does not show up through either link, though if you click '1994' the show IS there.
Hopefully I have been a bit clearer this time.
Again, thanks Tyler.
Tom

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Poster: Administrator, Curator, or StaffBrad Leblanc Date: Oct 24, 2004 2:20am
Forum: etree Subject: Re: Reporting Errors?

For most of them, hopefully not months ever again. We're starting to close reports faster than they come in. :)

Time to fix depends on the issue. If it's a typo somewhere that archive.org staff can fix, then turnaround is hopefully a week or 2 at most from now on. If it's missing files or problems with the audio, that requires attention from someone with the original files and can sometimes take 3 days, and sometimes they never respond to our emails so it never gets fixed. (ugh)

I confirmed this issue yesterday and forwarded the report to Jon Aizen (one of the engineers for Archive.org) in the hopes that he could take a look at this as soon as he has time. If he can fix, the report will get closed and you will receive an automated email letting you know the resolution. However, it should be noted that this issue is really minor - since the '94 show is easily seen on the same page you find that "Other Recent Additions" link, it's obviously easily found. See:

http://www.archive.org/audio/etreelisting-browse.php?collection=etree&cat=Vida

-Brad

This post was modified by Brad Leblanc on 2004-10-24 09:20:57

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Poster: ttrocc7007 Date: Oct 24, 2004 7:00am
Forum: etree Subject: Re: Reporting Errors?

Thanks Brad!
I agree, it IS minor compared to whole shows going missing (and yeah, I've seen that happen too).
As a former Library professional (as well as sometime rocker), I just can't help myself.
Thanks again for EVERYTHING pal!
Tom